Vistech Services, Security & Fire Excellence Finalists

We are delighted to announce that once again Vistech Services have been recognised by the Security and Fire Excellent Awards. Vistech had already marked up many notable achievements including being shortlisted finalists and many qualifying entrants each year since 2016. Over the past five years Vistech Services has put strong submissions in the following categories

• Security Training Initiative of the year 2020.
• ACS Champion of the year 2019
• Customer Care Initiative of year 2018
• Security Guarding Company of the Year in 2016
• Innovation in Security Services of the Year 2016

This year Vistech Services were finalists in the Security Training Initiative of the Year category. As the awards have reportedly received a record number of entries this year, being shortlisted as a finalist is fantastic achievement for our training team. Recognising their hard work and dedication over the past year.

As a fully accredited National training provider, we deliver security and safety training courses from our state-of-the-art training centre located in central Middlesbrough with virtual access Nationally. Our trainers are dedicated to developing and delivering occupationally relevant courses fully accredited by the SIA. These courses allow candidates to earn the qualifications and skills required to progress in their security careers.

As a result of the ongoing Covid-19 Pandemic, this year Vistech Services has adapted to deliver Highfield and NOCN Accredited Nationally virtual training courses to candidates from the safety of their own homes. This has enabled us to continue to deliver training during a global pandemic and as a result recruit new officers to deliver security services to our clients, at a time when they need our support more than ever. The virtual courses will continue to be available and include the Level 2 Online Award for Working as a Security Officer and Level 2 Online Award for Working as a CCTV Operator, Along with virtual Traffic Marshall and Fire Warden safety training.

As a company we always strive to set new industry standards in all aspects of our business, and we identify and implement innovations that enhance our services. As a result, we hope to continue to develop and grow as a company and excel in all areas of our business, continue to provide an exceptional service and be recognised in the security industry for our achievements.

For any enquiries into training with Vistech Services or for more information on any of the services we offer please contact us by calling 0800 6123 280 (24hrs) or by emailing enquries@vistechservices.co.uk

Evolving Technology in Line with Changing Security Requirements

As security threats in the industry are constantly evolving, we must always stay one step ahead. At Vistech we are always forward thinking, introducing new technologies and investing in training and upskilling of our workforce.

Most recently, we have helped customers whose sites have remained open during the Coronavirus pandemic. Protecting staff and reducing the risk of the virus spreading, using innovative technology to detect raised temperatures for anyone entering a premise. Businesses across the country have been turning to Vistech Services to help plan a safe working environment.

Our security personnel have an array of technology available to them, including Biometric scanners, facial recognition software, thermal imaging and much more. They are fully equipped to provide a first-class security service.

As one of the main symptoms of viruses, including the coronavirus, is a fever thermal technology is one of the simplest and most effective ways of detecting a high temperature. There are also technologies available to detect if people are wearing face masks and to count the number of people coming in and out of a building for businesses that need to track the volume of people on site to adhere to social distancing rules.

Thermal cameras are an excellent tool available to businesses as they accurately monitor the temperature of people who enter a designated area, this could be a reception area, access area to an office block or the entrance to a shop. However, one of the key principles in security is situation awareness, you must have someone trained to analyse the data and act appropriately.

Today, restricting the access to your premises is more important than ever, most businesses will use a type of biometric technology to monitor their employee and visitor access. However, access technology is constantly evolving the most recent technology to hit the industry is facial recognition access control systems. It is now even possible for a system to take a 3D scan of the entire head, so that an individual can be recognised even if they don’t look straight at the camera.

Even though the technologies that are developed will change the security industry as we know it the human factor remains crucial when designing an integrated security programme. Our team conduct a very detailed risk analysis before developing a bespoke security solution designed around your individual needs.

For more information on ensuring your business is a safe and secure environment for both your employees and customers contact our team today.

Vistech expands further in the North East

Vistech expands further in the North East New contract for the provision of guarding services and mobile patrols to an industrial unit on a large industrial estate stech expands further in the North East New contract for the provision of guarding services and mobile patrols to an industrial unit on a large industrial estate

Request a quote or further information on our security services call 08006123280 or email enquiries@vistechservices.co.uk

RISQS Verified Approved Supplier

RISQS Verified Approved Supplier

Rail Sector Security and Labour

PTS Trained Guards Supplied

Vistech deliver protective security to our national railway infrastructure.

All of our rail security operatives are trained in Personal Track Safety. The PTS Card, or Personal Track Safety Card, enables individuals to legally work on or nearby Network Rail train tracks. The card is issued by Network Rail’s chosen identity card scheme called Sentinel.

Our rail team are highly trained in trackside safety to deliver a fully compliant, skilled service across all aspects of the rail sector. They are highly competent operators; fully uniformed at all times and carry all of the necessary PPE (Personal Protective Equipment) with them, supplied and approved by head office.

Vistech now deliver Fire Marshall & Fire Safety courses

Courses are delivered from our Accredited Training Centre or can be delivered across the UK. We also deliver for other security, training and commercial companies.

Find out more here https://vistechservices.co.uk/training/fire-marshall-training-safety/

For further information call our Training Team for course dates or further information 08006123280 or email training@vistechservices.co.uk

The Level 2 Award in Fire Safety Principles allows candidates to develop their basic fire safety awareness and is particularly useful for employees who are to have a designated responsibility for workplace fire safety such as fire wardens or fire marshals. This course will provide them with the knowledge to carry out their duties relating to fire safety and emergency procedures.

This is a one-day course with 6 hours guided learning hours course where assessment is by multiple choice exam.

Call our Training Team for course dates or further information 08006123280 or email training@vistechservices.co.uk

Mobile Patrols Services

Mobile Patrol Services.  Vistech Services are an SIA approved contractor providing mobile patrols and response services. We provide a visible and cost-effective deterrent where the physical security of the premises is deemed to be otherwise adequate, and a static solution is not required. Our highly visible livery of our modern fleet helps ensure unwanted visitors know your site is well protected. Our mobile security officers will visit the site in full uniform in accordance with a pre-arranged frequency that is tailored to your needs.

Call or email now 08006123280 or enquiries@vistechservices.co.uk

Mobile Patrols

Continued Expansion in October

Continued expansion and growth at Vistech with new sites and recruitment ongoing. Expansion in North Yorkshire, Teesside, Tyne and Wear and Greater Manchester in October.

Modern Slavery Policy, Slavery and Human Trafficking - Vistech

SLAVERY AND HUMAN TRAFFICKING STATEMENT

Slavery and human trafficking remains a hidden blight on our global society. We all have a responsibly to be alert to the risks in our business and in the wider supply chain. Staff are expected to report concerns and management are expected to act upon them.

The company is a provider of Security, Cleaning, and Customer Service staff to a variety of clients in different industries and the group has its head office in the UK and all trading is carried out in the UK.

The group has an annual turnover in excess of £2m and the primary business is the provision of manpower under managed service agreements.

Our Supply Chains

The supply chains we have include the sourcing of staff and uniforms principally related to the provision of the above services.

Our Policies on Slavery and Human Trafficking

As an employer we are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. Our Anti-Slavery Policy reflects our commitment to acting ethically and with integrity in all our business relationships and to the implementation and enforcement of effective systems and controls to ensure slavery and human trafficking is not taking place anywhere in our supply chains.

Due Diligence Processes for Slavery and Human Trafficking

As part of our initiative to identify and mitigate risk –

• We limit the geographical scope of our services to ensure optimum supervision of the use of our employees;
• Where possible we build long standing relationships with local suppliers and make clear our expectations of business behaviour;
• With regards to national supply chains, our point of contact is preferably with a UK company or branch and we expect these entities to have suitable anti-slavery and human trafficking policies and processes. We expect each entity in the supply chain to, at least, adopt ‘one-up’ due diligence on the next link in the chain. It is not practical for us (and every other participant in the chain) to have a direct relationship with all links in the supply chain.
• We have in place systems to encourage the reporting of concerns and the protection of whistle blowers.

 

Supplier Adherence to our Values

H2: We have zero tolerance to slavery and human trafficking. We expect all those in our supply chain and contractors to comply with our values.

H3: The Commercial and Customer Service Directors are responsible for compliance in their respective departments and for their supplier relationships.

Training

To ensure a high level of understanding of the risks of modern slavery and human trafficking in our supply chains and our business, we provide training to relevant members of staff. All Directors have been briefed on the subject.

Our Effectiveness in combatting Slavery and Human Trafficking

We use the following key performance indicators (KPIs) to measure how effective we have been to ensure that slavery and human trafficking is not taking place in any part of our business or supply chains:

• Completion and agreement with Vistech Services Supplier Questionnaires (and the respective policies) for the top 5 areas of spend for the company and Internal Audits by an External Auditor and our own Quality Manager;
• Use of labour monitoring and payroll systems; and level of communication and personal contact with next link in the supply chain and their understanding of, and compliance with, our expectations. 
This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes our group’s slavery and human trafficking statement for the current financial year.

 

Name	Christopher Taylor
Role	Managing Director
Signature	Chris Taylor
Date	22 November 2017
Review Date 1	21 November 2018
Review Date 2	20 November 2019

Invitation to Tender, Deadline for responses: Lot 1 to 6 and 8 12:00h on Thu 15th March 2018 & Lot 7 12:00h on Thu 8th March 2018, Responses to be sent by email to: info@vistechservices.co.uk

Invitation to Tender, Deadline for responses: Lot 1 to 6 and 8 12:00h on Thu 15th March 2018 & Lot 7 12:00h on Thu 8th March 2018, Responses to be sent by email to: info@vistechservices.co.uk

Invitation to Tender Deadline for responses: Lot 1 to 6 and 8 12:00h on Thu 15th March 2018 & Lot 7 12:00h on Thu 8th March 2018, Responses to be sent by email to: info@vistechservices.co.uk Responses to be sent by email to: info@vistechservices.co.uk

 

Title

INVITATION TO TENDER

 

Date

 

 

1. Introduction

Vistech Services are a private limited company that provide security and security training services.  Our service lines include

• CCTV systems
• Video verification systems
• Mobile Patrols
• Manned Guarding services
• Key Holding
• Emergency response

 

Lot Number	Title	Overview
Lot 1	Consultancy and supply chain	Diversification of sales sectors. Submission by Thu 15th March
Lot 2	Tenders and Bid Support	To ensure essential bid writing skill knowledge is transferred to internal staff. Submission by Thu 15th March
Lot 3	Business Change Management	Diversification of services offered and to what sectors. Submission by Thu 15th March
Lot 4	Training	Train the trainer. Submission by Thu 15th March
Lot 5	Marketing	Writing a 5 year marketing plan to ensure business growth. Submission by Thu 15th March
Lot 6	Re-brand	Corporate rebrand. Submission by Thu 15th March
Lot 7	Diversification – New Markets	Provide technology based system to. Submission by Thu 8th March

Lot 8

Interim FD Project

Provide financial modelling. Submission by Thu 15th March

The lots advertised our to assist Vistech to grow it’s market share and therefore the local economy.

 

 

2. Background and Requirements

 

Lot 1 – Consultancy and supply chain, 18 months

 

We are looking for a consultant to assist Vistech’s internal procurement team with developing the relevant strategies and policies to enable them to grow their supply chain.  The winning bidder must have a proven track record of providing cost savings and a” secure” supply chain.  The winner bidder will be expected to show opportunities within the construction sector.

 

 

Lot 2 Tenders and Bid Support,  12 months,

 

The winning bidder must be able to teach internal staff how and where to seek bid opportunities and ensure knowledge around understanding the Tender process and wording.  As well help Vistech develop template responses that will be capable of being used on numerous bids moving forward.

 

Lot 3 – Business Change Management, 18 months

 

Lot 4 – Training Academy, 12 months

 

To establish an in-house training academy to provide CPD for all staff member.  The winner bidder must be able to train the trainer.  Assist in becoming a recognised training centre, Develop course material.

 

Lot 5 Marketing, 12 months

Provide consultancy and advice on creating a marketing plan, transferring their knowledge to allow our own sales and business development team to continue to write and expand on our own marketing plan. Included will be topics such as target market, publicity, digital marketing and promotional activities

 

Lot 6 Branding, 12 months

 

Help with the engagement and inclusive brand design process. Three stage process defines empowering vision and mission, captures authentic values, identifies unique and defendable point of difference and builds clear key messages around a proposition that you can own. This powerful new brand story informs your brand character and feeds the creation of your identity, unique creative style and supporting brand toolkit.

 

Lot 7 – Diversification new markets, 12  months

Provide technology based solution to be fitted in to mobile vehicles to enable Vistech to offer a mobile/shared CCTV services for new customers in new markets.

 

Lot 8 – Interim FD Project, 12  months

Engage with a suitable organisation to deliver finance modelling to facilitiate our growth strategy within the construction industry.

3. Instructions for responding to this ITT

 

Tender Submission

 

Vistech Services invites prospective applicants to respond to this invitation by sending a clear and concise tender set out in sections as described below. Please follow all instructions carefully as any submissions which are incomplete or do not comply with all requirements may be rejected.

 

For example, this could include the following and would be tailored to the tender requirements:

 

• Ability to meet the requirements of the contract
• Proposed approach & methodology including quality
• Pricing schedule / cost breakdown
• Innovation / added value
• Appendices (relevant information only)

 

Responses are to be submitted to info@vistechservices.co.uk no later than Lot 1 to 6 and 8 12:00h on Thu 15th March 2018 & Lot 7 12:00h on Thu 8th March 2018, Responses to be sent by email to: info@vistechservices.co.uk received after this deadline will not be evaluated.   

 

Vistech Services will not reimburse any costs incurred by tenderers in connection with the preparation and submission of their responses to this tender, and reserves the right to reject tenders which are not submitted in accordance with the instructions given in the tender documentation.

 

Vistech Services reserves the right to cancel the tender process at any point. Vistech Services is neither liable for any costs resulting from cancellation of this process nor for any costs incurred by any person or organisation taking part in the tender process.

 

IMPORTANT. Vistech Services requires its suppliers to meet certain criteria, for example regarding insurance (and other criteria could be specified). Tenderers should therefore sign and return the Supplier Declaration in Section 6 of this document and include copies of current insurance certificates / schedules.

 

The Certification against Collusive Tendering and Canvassing (section 7) should also be signed and returned.

 

Successful applicants will be invited to agree and sign a standard contract with Vistech Services. A copy of our standard agreement is attached in Appendix 1.

 

 

 

4. Procurement Process Timetable

 

The key outputs and milestones below provide a framework that the successful bidder will be expected to follow. (ensure a reasonable period to allow submission)

 

Key dates	Project Deadline
ITT advertised
Expression of interest deadline
ITT documentation issued
Clarification questions to be submitted by
Clarification responses sent to all bidders
Tender return date and time	Include time eg    1700h
Evaluation completed
Notification of results
Contract awarded

              

Clarification questions will be grouped together and any relevant clarifications made during the Tender process will be communicated to all bidders involved in the process along with (where appropriate) the nature of the enquiry. Please note that Vistech Services has no obligation to answer questions posed.

 

Tenders received after the deadline will be rejected unless there are exceptional circumstances. In such a case, consideration of that Tender will be at the sole discretion of Vistech Services.

5. Evaluation/ selection criteria

Outline the evaluation criteria and the weighting given to each.

 

Vistech Services will evaluate all correctly submitted and eligible tenders with a view to selecting the most economically advantegeous.

 

For example:

Tender submissions will be evaluated against the criteria below:

• Ability to meet the requirements (inc resource) 30%
• Proposed approach to performing and managing the Contract – 20%
• Pricing 30%
• Innovation 20%

 

You can give more detail on how each of these will work, and if you break it down further, then outline what the sub-weightings are too. For example, a category worth 30% may have 2 or 3 sub-categories within it, worth 15, 10 and 5.

 

If you intend to shortlist, then outline the details.

 

For example, Vistech Services intends to shortlist from initial tenders received based and those parties will be asked to present their tender to the evaluation panel with further clarification sought where deemed necessary. Short listing will be based on those scoring the highest against the above evaluation criteria.

 

6. Supplier Declaration

 

I declare that to the best of my knowledge the answers submitted in the tender response are correct. I understand that the information will be used in the process to assess my organisation’s suitability to deliver services outlined in Section 2 of the ITT to Vistech Services.  I understand that Vistech Services may reject this tender submission if there is a failure to answer all relevant questions fully or if I provide false/misleading information.
DECLARATION COMPLETED BY
Name:
Organisation:
Position:
Date:
Contact number: Email:
Professional Indemnity Insurance (please provide details of insurer and level of cover)
Public Liability Insurance (please provide details of insurer and level of cover)
Employers Liability Insurance (please provide details of insurer and level of cover).
You may also wish to ask about eg financial information of the organisation, data protection, quality assurance, health & safety, environmental management, equality and diversity policy, references.
Signature: (for electronic submissions, please type name or provide an e-signature)

7. 
   Certification against Collusive Tendering and Canvassing

 

Dear Sir/Madam,

 

Tender for: Vistech Services

 

To enable authenticity, transparency and competitive tenders, it is Vistech Services policy that all received tenders must be made within competition rules and regulations.

 

In recognition of this, I/we certify that this is a bona fide Tender; intended to be competitive and that we have not fixed nor adjusted the amount of the tender as a result of any agreement or arrangement with any other person or company.

 

I/We further certify that we have not done and we undertake that we will not do any of the following acts:

 

1. Communicate with a person, other than the person calling for this Tender, the amount or approximate amount of the proposed Tender.
2. Enter into any agreement or arrangement with any other person that he or she shall refrain from Tendering or as to the amount of any Tender to be submitted.
3. Offer to pay, give or agree to pay or give any sum of money or valuable consideration directly or indirectly to any person for doing or having done or causing or having caused to have done in relation to any other Tender or proposed Tender for the requirement any act of the sort described above.
4. Canvass any person, or affiliated persons of Vistech Services with regards to the enclosed tender and subsequent evaluation process or award.

 

In this certification, the word ‘person’ includes any person and or body or association, corporate or otherwise. The words ‘agreement or arrangement’ include any such transaction, formal or informal, whether legally binding or not.

 

 

Signed: _______________________                        Date: ______________

 

 

Name: ________________________                       Position: _________________________

 

 

Authorised to sign on and behalf of: _______________________________________

 

Appendix 1

 

Standard contract terms and conditions

 

Include a copy of the contract that will be required to be signed if successful, as well as any details about invoicing and payment.