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Vistech Services Maintains Accreditation as SIA Approved Contractor Pacesetter and NSI Guarding Gold



Vistech Services Maintains Accreditation as SIA Approved Contractor Pacesetter and NSI Guarding Gold

We are proud to announce Vistech Services has once again achieved reaccreditation as an SIA Approved Contractor Pacesetter and NSI Guarding Gold certified company. This recognition highlights our continued dedication to excellence, quality, and professionalism within the security industry.

SIA Pacesetter Status: A Mark of Excellence

Being an SIA Approved Contractor Pacesetter is a prestigious status in the security industry, and we are among the few companies in our region to hold this accreditation. Our Pacesetter score has increased year on year, demonstrating our unwavering commitment to continuous improvement in security services.

The SIA Approved Contractor Scheme (ACS) sets rigorous standards for security companies, assessing them on key operational and business practices. Only the top 15% of all ACS-accredited companies qualify as Pacesetters, making this an exclusive recognition of our high standards in service delivery, compliance, and professionalism.

NSI Guarding Gold Accreditation: A Commitment to Security Standards

Our reaccreditation for NSI Guarding Gold is another testament to our dedication to best practices. This certification ensures we meet the highest security industry standards, including robust management processes, exceptional customer service, and stringent regulatory compliance. By holding both SIA Pacesetter and NSI Guarding Gold status, we reinforce our position as a trusted and reliable security provider.

ISO 9001 Recognition: Transparent Pricing and Training Excellence

In addition to our accreditations, we have been recognised for good practices under ISO 9001 quality management standards, particularly in two key areas:

Transparent costing process

We believe in fair and transparent pricing, ensuring our clients receive high-quality security services at competitive rates with no hidden costs. Our commitment to honesty and integrity in pricing has set us apart in the industry.

Training and development process

Our personnel are the backbone of our success. We invest heavily in ongoing training and professional development to ensure our security officers are equipped with the latest skills and knowledge. This commitment to training has not only improved service delivery but has also contributed to greater job satisfaction and retention among our employees.

Why choose an SIA Approved Contractor Pacesetter?

Choosing an SIA Approved Contractor Pacesetter means working with one of the best security providers in the industry. Our accreditation reassures clients that we:
✔ Meet the highest industry standards for quality and professionalism
✔ Offer fair and transparent pricing with no hidden costs
✔ Invest in the training and development of our security personnel
✔ Continuously improve our services to provide outstanding security solutions

At Vistech Services, we are proud of our achievements and remain committed to delivering exceptional security services while upholding the highest industry standards.

If you are looking for a trusted security provider that prioritises quality, transparency, and professionalism, get in touch with us today. Let us show you why we are recognised as a leading force in the security industry.
Alongside our SIA and NSI certifications, we hold several accreditations, licenses, and markers of good and honest practices, which reflect our unwavering commitment to quality and integrity. You can explore the full list of our achievements on our accreditations page.

How to Decide if Mobile Patrols are the Right Security Option for You

How to Decide if Mobile Patrols are the Right Security Option for You

Naturally, security is a top priority for homeowners and business owners alike. Middlesbrough frequently simmers near the top in the UK’s crime lists and we’re seeing an increase in opportunistic crimes across the country.

So, it’s no wonder people are looking for new ways to protect themselves and their assets. Whether it’s safeguarding your home, your commercial property, or valuable assets, ensuring your property is well-protected is crucial.

Introducing mobile patrols, one of the most effective ways to keep your property safe – a dynamic and proactive approach to security that offers numerous benefits.

Mobile patrols involve security professionals conducting regular, random checks on your property, either by foot or by vehicle. These patrols are not only about responding to incidents but also serve as a deterrent to potential criminals. The visibility of a marked security vehicle or uniformed officer can often prevent crime before it occurs.

Mobile patrols also provide flexibility, as they can be customised to suit the unique security needs of your property.

Why are mobile patrols so effective?

Increased visibility and deterrence

One of the key benefits of mobile patrols is the visibility they provide. As mentioned above, the presence of a mobile patrol vehicle acting as a visible deterrent reduces the likelihood of criminal activity. When criminals see a marked security vehicle, they are less likely to target that area.

A consistent, highly visible security presence instils confidence in the people on the property, whether they are employees, residents, or customers. Knowing that security professionals are actively monitoring the premises makes individuals feel safer and more secure.

Flexibility and customisation

Mobile patrols can be tailored to meet the specific needs of your property. Whether you need regular checks during the night, more frequent visits during peak business hours, or special patrols for large events, mobile patrols offer flexible scheduling and customised patrol services.

By working closely with clients to determine the right security approach, established security businesses like Vistech Services ensure that each mobile patrol is optimally designed to protect your property at all times. You can rest easy knowing that the security measures in place are fully aligned with your specific needs.

Comprehensive property coverage

With mobile patrols, security officers can cover a much broader area compared to stationary guards. Whether it’s a large estate, a multi-building complex, or a sprawling industrial site, mobile patrols can move swiftly and cover large sections of the property in a short period of time. This comprehensive coverage ensures that no part of your property is left unprotected.

Mobile patrols also allow officers to spot potential vulnerabilities that might be overlooked with fixed security systems. This includes things like broken gates, weak fencing, or areas with inadequate lighting. By identifying and addressing these issues early, mobile patrols help to minimise risks and ensure the property remains secure.

Compared to the cost of hiring a full-time, on-site security guard, mobile patrols can be a much more cost-effective solution for many businesses and homeowners. Mobile patrol services provide high-quality security coverage at a fraction of the cost.

What happens if something happens when the mobile patrol isn’t there?

Quick response time in emergencies

When an emergency arises, mobile patrol officers can respond quickly and efficiently. Whether it’s a break-in, an alarm trigger, or a potential safety hazard, having a trained security professional on-site who knows the property can help mitigate damage and take immediate action. Mobile patrols are constantly on the move, meaning that the response time to an emergency is drastically reduced compared to other security measures.

Furthermore, because Vistech Services uses advanced communication systems, our patrol officers can quickly alert local authorities or emergency services if needed. This fast response can be crucial in minimising damage, preventing further criminal activity, or ensuring the safety of individuals on the property.

Detailed reporting and documentation

Every mobile patrol should be accompanied by detailed reports. These reports provide a record of the patrol’s activities, including any incidents, observations, or security breaches that were identified during the visit. This documentation can serve as valuable evidence in the event of a security breach or claim.

By reviewing these reports, property owners can gain valuable insights into areas that may require additional security measures, helping to proactively improve the safety of the property. The transparency and accountability of mobile patrol services give you peace of mind that your security is being properly managed.

Can mobile patrols help stop vandalism?

The mere sight of a mobile patrol unit can be a powerful deterrent to criminal activity such as vandalism, theft, or trespassing. Criminals are more likely to target properties that appear easy to access and are not well-monitored. Mobile patrols, with their frequent, unpredictable visits, make it difficult for criminals to predict when the next check will occur, making it harder for them to strike without being caught.

By preventing these types of crimes before they occur, mobile patrols can save you significant costs in repairs, replacements, and insurance claims.

Things to consider before choosing a security provider

  • Before you enter a contract with a security provider, find out what exactly is included, we recommend you’re clear on your expectations for things like specifically for a survey to identify vulnerabilities.
  • Ensure the company you choose is maximising their impact, unmissable branding on their security vans and personnel, bright signage etc, this way it’s extremely clear security personnel frequent your site.

Our take on mobile patrols

Vistech Services is dedicated to providing the highest level of security to businesses and property owners across Middlesbrough, the North East and the surrounding areas. With our mobile patrols, we offer a proactive, cost-effective, and highly flexible security solution that ensures your property remains safe, secure, and protected at all times.

By choosing Vistech for your mobile patrol needs, you gain peace of mind knowing that your property is in the hands of trusted professionals who are committed to keeping you safe.

For more information on our mobile patrol services and to discuss how we can tailor a security plan for your property, get in touch with Vistech Services today. Let us help you safeguard your property and give you the protection you deserve.

Vistech Services Awarded Best Security Services in Middlesbrough for 2024!

Vistech Services Awarded Best Security Services in Middlesbrough for 2024!

We are incredibly proud and excited to announce that Vistech Services Ltd has been honoured with the prestigious title of The Best Security Services in Middlesbrough for the year 2024. Chris Taylor, Vistech’s Managing Director, said, “This accolade, awarded by the Quality Business Awards, recognises our commitment to excellence and leadership in the security services industry.”

A Recognition of Excellence
“Achieving an overall quality score of 95% or greater is no small feat, and this award is a testament to the hard work and dedication of our entire team,” said Chris. The Quality Business Awards evaluates businesses based on their ability to maintain high standards of service and operational excellence over the previous 12 months.

What This Award Means to Us
At Vistech Services, we strive every day to not just meet but exceed the expectations of our clients. This award reflects our ongoing commitment to providing outstanding security solutions tailored to the specific needs of each client. From manned guarding and mobile patrols to CCTV monitoring and security consulting, our team is dedicated to ensuring the safety and security of all our clients.

The Best Security Services in Middlesbrough award reinforces our commitment to continuous improvement and innovation in all aspects of our business. “We will continue to advance our services, enhance our technology, and train our team to the highest standards to ensure we remain at the forefront of the security industry,” said Chris.

We owe this achievement to our hardworking team and our loyal clients. Your trust in us motivates us every day to push the boundaries and uphold the highest standards of security and customer service. We look forward to another year of serving you with the excellence you have come to expect from us.

To learn more about our services and how we can assist you with your security requirements, contact our team today. Call 0800 6123 280 or email enquiries@vistechservices.co.uk.

What are the entry requirements for a SIA Security Training?

What are the entry requirements for a SIA Security Training?

The Security Industry Authority (SIA) plays a pivotal role in regulating and certifying security personnel across the UK. Attaining an SIA license is mandatory for those aspiring to work in the security sector in england. This license is granted upon the completion of a relevant SIA Security Training course. However, prospective students must meet specific entry criteria to enroll in these courses.

The entry requirements for SIA courses vary depending on the course type, nonetheless, for most SIA courses the following applies:

Age Requirements
Prospective students must be at least 18 years old to enroll in an SIA course. This requirement ensures that individuals possess the maturity necessary for working in the security industry.

English Proficiency
A good command of the English language is typically required for SIA courses. Since course materials and assessments are conducted in English, proficiency is essential for effective communication and comprehension.

Criminal Background
Certain SIA courses, particularly those involving vulnerable individuals or sensitive environments, may necessitate a criminal background check. This is to ensure that students have no criminal convictions that might impede their ability to work in security.

Physical Fitness
Some SIA courses, particularly those involving physical intervention or on-site duties, may have fitness prerequisites. These requirements ensure that students are physically capable of executing their duties safely and competently.

Right to Work in the UK
learners must possess the legal right to work in the UK to participate in SIA courses, this ensures compliance with UK employment laws.

It’s imperative to recognise that entry requirements can vary depending on the specific SIA course. For instance, the prerequisites for a Door Supervisor course may differ from those of a CCTV Operator course. Prospective students should review the entry requirements for their desired course to confirm compliance with all necessary criteria.

In summary, entry requirements for SIA courses in London are contingent upon the chosen course. However, common prerequisites typically include age, English proficiency, criminal background, physical fitness, and the right to work in the UK. Prospective students should verify the entry requirements for their preferred course to ensure eligibility and successful completion, leading to the acquisition of their SIA license.

For more information on the requirements you can contact the Vistech Training team on 0800 6123 280 or by email training@vistechservices.co.uk

Introducing V-Guard, the latest motion detection security tower.

Introducing V-Guard, the latest motion detection security tower

Vistech, a prominent security firm based in Middlesbrough, has been a strong presence in the industry for over 14 years, offering award-winning security services across the UK. Renowned for their unwavering commitment to quality service, exceptional client retention rates, and comprehensive employee welfare systems, the firm continues to lead the way in setting new standards within the security sector.

At the core of Vistech’s ethos lies a dedication to innovation and excellence. Chris Taylor, Vistech’s Managing Director said “We continuously strive for excellence in all of our business operations, identifying and implementing pioneering solutions that enhance the services we provide.” In line with this commitment, Vistech have announced the latest product, now available to their clients, V-Guard.
With V-Guard, the firm’s clients can seamlessly manage and receive real-time alerts via an intuitive application, placing control directly at their fingertips. This innovative feature ensures swift response times and heightened vigilance, enhancing overall security protocols.

Moreover, V-Guard operates sustainably, powered by 12v Solar with Built-in Battery Backup, aligning with Vistech’s commitment to eco-conscious practices. By reducing reliance on traditional power sources, clients can enjoy enhanced security while minimizing their environmental footprint—a win-win situation for both security and sustainability.

Furthermore, V-Guard’s swift deployment and setup feature minimises downtime and expedites the implementation of security measures, ensuring maximum coverage without sacrificing operational efficiency. This rapid response capability is crucial in today’s dynamic security landscape, where swift action can mean the difference between prevention and vulnerability.

From a financial standpoint, V-Guard offers unparalleled value for Vistech’s clients, presenting a more economical alternative to traditional fixed systems. By delivering superior security at a fraction of the cost, Vistech empowers clients to fortify their sites without straining their budgets—a testament to the firm’s commitment to providing accessible and effective security solutions.
Additionally, V-Guard offers flexible agreements tailored to meet diverse security needs and budgetary considerations. Whether clients require short-term or long-term arrangements, Vistech ensures that every client can access the benefits of V-Guard’s advanced security features without compromise.

Chris Taylor, Managing Director of Vistech, emphasized the significance of V-Guard in elevating client security experiences, stating, “V-Guard represents a shift in site security, empowering our clients with state-of-the-art technology and unparalleled protection. At Vistech, we are dedicated to delivering excellence to our clients, and V-Guard is a testament to that commitment.”

As Vistech continues to prioritise innovation and client satisfaction, V-Guard shows Vistech’s dedication to providing cutting-edge security solutions. With its seamless management capabilities, eco-conscious operation, robust construction, rapid deployment, cost-effectiveness, and flexibility, V-Guard sets a new benchmark for site security excellence, solidifying Vistech’s position as a leader in the industry.

In addition to its innovative V-Guard technology, Vistech prides itself on offering a comprehensive array of supplementary services to enhance the security experience for its clients. With a steadfast commitment to ensuring the safety and protection of client assets, Vistech provides remote monitoring through its state-of-the-art 24/7 Control Room, staffed by NSI Gold-certified professionals located in Middlesbrough. This round-the-clock surveillance offers clients peace of mind, knowing that their properties are under constant watch by highly trained experts.

Furthermore, as an SSAIB Certified installer, Vistech holds priority response status with the Cleveland Police, ensuring rapid assistance in critical situations. Additionally, Vistech’s fleet of branded patrolling vehicles, deployed throughout the North East region, adds a visible layer of security, deterring potential threats and providing a sense of security for clients. These supplementary services, coupled with Vistech’s commitment to real-time alarm response reporting, regular maintenance checks, and unlimited relocations when needed, demonstrate our dedication to delivering comprehensive security solutions tailored to meet the evolving needs of our clients.

For businesses seeking to enhance their site security and embrace the future of security technology, V-Guard promises unmatched performance and peace of mind. Contact Vistech today to learn more about how V-Guard can transform your security infrastructure and safeguard your assets. Call 0800 6123 280 or email enquiries@vistechservices.co.uk

Vistech Training Introduces Convenient Payment Options with PayPal Pay Later for Security Courses

Vistech Training Introduces Convenient Payment Options with PayPal Pay Later for Security Courses

In a purposeful move aimed at enhancing accessibility and flexibility for its valued customers, Vistech Training is excited to announce the integration of PayPal, Pay Later as a payment option for its comprehensive security training courses.

Recognising the importance of empowering individuals and organisations with high-quality security knowledge and skills, Vistech Training is committed to removing barriers to entry. The introduction of PayPal Pay Later adds a layer of convenience, allowing prospective learners to take advantage of training opportunities without immediate financial strain.

Key Features of PayPal Pay Later with Vistech Training:

1. Flexible Payment Plans: PayPal Pay Later offers users the flexibility to spread the cost of their security training courses over time, providing a budget-friendly approach to professional development.
2. Interest-Free Options: Learners can take advantage of interest-free instalment plans, ensuring that pursuing high-quality security education remains economically viable.
3. Simple and Secure Process: The payment process is streamlined and secure, aligning with Vistech Training’s commitment to providing a seamless experience for its clients.
4. Quick Approval: Applicants can benefit from quick and straightforward approval processes, enabling them to enrol in their desired security courses promptly.
5. No Hidden Fees: With PayPal Pay Later, there are no hidden fees or surprises, ensuring transparency in financial transactions.

Chris Taylor, Managing Director of Vistech Training, expressed enthusiasm about this collaboration, stating, “At Vistech Training, we believe that quality security education should be accessible to all. The integration of PayPal Pay Later aligns with our commitment to making professional development a reality for individuals and organisations seeking to enhance their security skills.”

Prospective learners interested in enrolling in Vistech Training’s security courses can now take advantage of this user-friendly payment option, opening doors to a world of opportunities in the field of security.

For further information or to explore the range of security training courses offered by Vistech Training, please visit www.vistechtraining.co.uk or contact our dedicated training team at 0800 6123 280.

Vistech Training continues to lead the way in providing innovative solutions, ensuring that everyone can benefit from high-quality security education without compromising financial flexibility.

Vistech featured on the expert panel for Tees Business Live event

Vistech featured on the expert panel at the Tees Business Live event

Vistech’s Operations Director, Paul Heeran, was honoured to join the panel for the Speed Kings: Building a Fast-Growing Business Tees Business Live event in November. The event organised by Tees Business in collaboration with Recruitrite featured Vistech’s Paul Heeran, alongside representatives from Wilton Engineering and Double Eleven all recipients of VelociTees awards earlier this year for their remarkable growth.

Recruitrite, the event’s sponsors and Darlington-based recruitment specialists, had their Managing Director, Melissa Coutts, represent them on the panel. Melissa was also recognised in the Inspiring Others category at the Tees Businesswomen Awards 2023.

With over 80 attendees at AV Dawson’s Middlesbrough headquarters, The Staiths, the lunchtime event provided a platform for networking before the expert panel delved into various business topics, including the challenges associated with rapid growth.

Picture by Tom Banks.

Paul Heeran highlighted that the company’s mindset is driven by the ambition of Managing Director Chris Taylor. He stated, “Chris says, ‘This is what we want to do, Paul. How are we going to do it?’ I have a fantastic team behind me, so I take on board what they feel and think. Some firms say they haven’t got a plan, but we need to have one. We have a fantastic mobilization plan—everyone’s involved in every part of that plan. We plan it out, we act, we ‘do,’ we review. We’ve always followed that process, and it works really well for us.”

As one of the North East’s fastest-growing businesses, Vistech shared insights and experiences on accelerating business growth. Our team were honoured to contribute to the dynamic discussions and engage with fellow industry leaders at the Tees Business Live event. We look forward to continued collaboration and shared success in fostering innovation and growth in the business landscape of the Teesside and the North East.

Vistech proudly sponsoring the MFC Foundation Annual Dinner for a third year

Vistech proudly sponsoring the MFC Foundation Annual Dinner for a third year

Vistech Services are committed to supporting the MFC Foundation. As a friend of the foundation since 2018, we are now into our third year as a Gold Member and main sponsor of the foundation’s annual dinner.

We pride ourselves on being an active member of the local community and are committed to supporting the residents across our region. The foundation’s projects and initiatives across Teesside operate in some of the region’s most disadvantaged areas and we support their mission to raise aspirations and improve the life chances of our people across our local communities.

In addition to our friend of the foundation membership, we also support individual projects such as the Genesis Project, which serves children, young people and families of the Grove-Hill estate and surrounding areas.

Chris Taylor, Vistech Group of Companies, Founder and CEO said: “Sponsoring the foundation’s annual dinner is a privilege, we are extremely proud to sponsor the event for the third consecutive year. The annual dinner is a fantastic opportunity to recognise the success and achievements of the foundation and those supported by the charity.”

“Corporate responsibility remains at the forefront of our plans for the future of Vistech. We focus strongly on ensuring the residents of the communities in which we work, especially those who have fallen on hard times, have opportunities readily available to support them in securing a better life and life choices.”

Vistech proud to sponsor Best New Tees Business Award for a third time

Vistech proud to sponsor Best New Tees Business Award for a third time

Vistech – whose operations director Paul Heeran is pictured with Tees Business director Dave Allan – has sponsored the Best New Community Champions category since the Best New Tees Business Awards began.

It’s a category that recognises a business or organisation established since November 2020 for its true community spirit.

Last year’s winner, for example, Middlesbrough’s Helping Hands, supports those in deprivation with such things as food, clothes, free haircuts, agency advice and even a non-judgemental social area for people to chat.

And given the high calibre of this year’s finalists – Yarm Wellness, Clean Slate Solutions and Close-Knit – whoever wins will be a worthy successor.

Explaining Vistech’s sponsorship, managing director Chris Taylor said: “Vistech are proud sponsors of the Best New Community Champions Award for the third consecutive year.

“We have witnessed first-hand the quality of the finalists and winners, their stories and the positive impact their work and initiatives have made across the Tees Valley during this time.

“Therefore it is an honour to sponsor a category that recognises companies who support our community.”

The third annual Best New Tees Business Awards will take place on Thursday, November 9 in the Kirkleatham Walled Garden Pavilion.

Organised by Tees Business in association with headline sponsor Additional Lengths, up to 300 guests will attend what’s become established as a true celebration of our region’s brilliant new entrepreneurs and businesses.

Vistech secures triple gold award from National Security Inspectorate

Vistech secures triple gold award from National Security Inspectorate

Vistech Security achieved the National Security Inspectorate (NSI) Guarding Gold standard at the first attempt in 2022, recognising the firm as meeting the highest technical standard, in the industry. Following another successful audit in 2023, Vistech have achieved two more Gold Standard Certifications from the National Security Inspectorate for Environment Management Systems and Health and Safety.

The Environmental Standard BS EN ISO 14001 is designed to help companies ensure environmental management is considered strategically within the business. The standard helps companies minimise their impact on the environment and help ensure legal obligations are met.

Achieving NSI’s Gold approval demonstrates Vistech’s commitment to considering the environment in all their operations whilst striving for continual improvement in their environmental performance.
Chris Taylor Vistech’s Managing Director said, “achieving NSI Gold status for our environment management and health and safety management systems is another proud moment for us, we strive to set new industry standards in all aspects of our business and identify and implement innovations that enhance our services.”

“Where possible we use renewable technologies to deliver our services and encourage our clients to choose more environmentally friendly security solutions.” Vistech provide a range of security solutions renewable technologies which include state-of-the-art solar powered CCTV systems. Chris said, “the use of solar powered CCTV solutions has led to significant energy savings for our customers in addition to reducing their carbon footprint and improving the sustainability of the security services we provide.”

In February the firm received the VelociTees Award for Job Creation, for generating jobs in the Tees Valley in response to the firm’s success and growth. Chris said “one of the most effective ways to reduce the need to travel and encourage low and zero carbon modes of transport to reduce emissions is through local recruitment.”

“We make it our mission to support the local community in which we operate. Recruiting locally hugely benefits the region, encouraging reinvestment and also supports our sustainability plan to protect the region.”
In addition to the firm’s gold status for Environmental Management Systems accreditation, they also achieved gold certification for the Occupational Health and Safety, BS ISO 45001 accreditation. This accreditation standard steers organisations to achieve safe working conditions, prevent work-related injury/ill health, and to meet all legal obligations. The certification demonstrates the company commitment to the health and wellbeing of employees in all their operations whilst striving for continual improvement in their performance.

In response to achieving the NSI approval which is the hallmark of excellence for providers of security services, Chris said, “ensuring the health and safety of our employees is extremely important to us, we adopt the latest technologies in order to accomplish this.”

As standard the firm issues all employees with lone worker protection apps, managed by their 24-hour, state-of-the-art control room, based in Middlesbrough. Chris said, “In addition to providing this service to our employees, we have also seen an increase in our clients adopt this service to protect their own employees, this can be anything from care assistants conducting house calls to tradesmen who often work alone.”

When asked what makes Vistech stand out in terms of it’s health and safety management Paul Heeran Vistech’s Operation Director said “we conduct detailed reviews of all sites prior to deploying our security officers, providing them with specialist equipment which can include body cameras or stab vests. Every client and site if different, we take the time to get to know the customer and their requirements to ensure the safety of our employees.”

The NSI’s Health and Safety and Environment Management Systems schemes are designed for companies who meet the industry’s highest technical standards and maintain a commitment to continual improvement.

Request a quote or further information on Vistech’s security services, call 08006123280 or email enquiries@vistechservices.co.uk